Privacy policy.
Collection of information
At Melbourne Weight Loss Surgery / Weight Loss Surgery Support, we are committed to protecting your privacy and complying with the Australian Privacy Principles (APPs) as outlined in the Privacy Act 1988. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when subscribing to our email marketing list in compliance with Australian privacy laws. By subscribing to our mailing list, you consent to the practices described in this policy.
Information We Collect:
When you subscribe to our email marketing list, we may collect the following information:
Your full name
Email address
Optional: Any additional information you choose to provide, such as your preferences or interests, surgeon name or surgery date, location etc.
Use of Your Information:
We use the information collected through our email marketing subscription for the following purposes:
To send you marketing emails about our products, services, promotions, and updates related to Melbourne Weight Loss Surgery / Weight Loss Surgery Support.
To personalize the content of the emails and tailor them to your preferences or interests if provided.
To analyze the effectiveness of our marketing campaigns and improve our services.
Direct Marketing and Consent:
Our email marketing communications are based on your consent as required by the APPs. By subscribing to our mailing list, you give us your express consent to send you marketing communications. You have the right to withdraw your consent at any time. To opt-out and stop receiving marketing emails from us, you can click the “unsubscribe” link provided at the bottom of every marketing email or contact us directly using the details in this Privacy Policy.
Data Disclosure and Third-Party Service Providers:
We may disclose your personal information to third-party service providers who assist us in managing our email marketing campaigns and related services (for example, marketing platforms such as, but not exclusively, Mailchimp or Omnisend). These providers are bound by confidentiality obligations and are required to comply with Australian privacy laws.
Security of Your Information:
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of data transmission over the internet or electronic storage is entirely secure. While we strive to protect your information, we cannot guarantee its absolute security.
Data Retention:
We will retain your personal information for as long as you remain subscribed to our email marketing list or as required by law. If you unsubscribe, we will promptly remove your information from our active marketing database, but we may retain it in our archives/contact list for analytical purposes as an unsubscribed contact.
Contact regarding products/services purchased:
Even if you have unsubscribed, we reserve the right to send receipts, confirmation emails, reminder emails and any other content deemed necessary regarding products/services you have purchased.
Access and Correction:
You have the right to request access to the personal information we hold about you and to request corrections if necessary. If you wish to access or correct your information, please contact us using the details provided in this Privacy Policy.
Complaints:
If you believe that we have breached the Australian Privacy Principles or have any privacy-related concerns, please contact us using the details provided below. We take privacy complaints seriously and will respond to them promptly.
Changes to this Policy:
We reserve the right to update or modify this Privacy Policy at any time in accordance with Australian privacy laws. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our email marketing practices, please contact us at:
Melbourne Weight Loss Surgery
Send a written request to:
Suite 301, Level 3, 100 Victoria Parade EAST MELBOURNE 3002 VIC, Australia
or email: socialmedia@mgos.com.au
By subscribing to our email marketing list, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein and in accordance with Australian privacy laws.